Support || My Fitness Class

Getting Started

Guides to help you get your account setup.

Sign members into the register.

My Fitness Class stores all of your registers electronically in your online account...

Creating your first class

Creating a class via the dashboard can be done by clicking on the 'Classes'...

Adding members to my account

In this short tutorial we will show you how to add members to your account...

Set custom member questions

My Fitness Class also makes it possible for instructors to create additional form fields...

How to create a class pass

Class passes are used to enable participants the option of buying upfront...

Deleting Account Data

Details for cancelling your subscription and deleting account data...

Bookings

Guides to help setup and understand your booking site.

Setup online booking system

My fitness class provides support for participants to book onto classes in advance...

Create new booking URL

In order to use the booking site you will need to create a unique booking URL...

Add custom styling to booking site

It is possible to add a logo and colour scheme to your booking site...

Add Zoom links to confirmation emails

Automatically send out Zoom links when someone books onto your class...

Configure class waiting lists

Allow people to join a waiting list for classes that are fully booked...

FAQs

Answers to some frequently asked questions.

Can I trust you with my credit card details?

We use Stripe, a leading payment gateway to process payments. We don't store or even see your credit card details. Stripe stores them securely for us. Read about Stripe security practices here.

Can I try My Fitness Class for free?

Yes, absolutely! When you sign up for an account you have unlimited access to My Fitness Class for 1 month, to see if its right for you. We do not require any payment information upfront, simply sign up and start using. After your free trial month, you can subscribe to My Fitness Class through the dashboard.

Do I need an internet connection to use the mobile app?

You will need an internet connection when logging into the app. This enables us to authenticate your account with our servers. Once logged in, you are free to use the mobile app without an internet connection to create classes, members, and take registers. Any information entered when the device is not connected to the internet will be stored on the app until it next connects to the internet, at which point the app will automatically send the data seamlessly to our servers, making it available to all your devices and your online dashboard.

Can I cancel my subscription?

Yes. You can cancel your subscription at anytime. Once you have cancelled your subscription, no future payments will be taken and you will continue to have access to My Fitness Class for the remainder of that subscription period.

SUPPORT